1. Information We Collect

We may collect the following types of personal information:

• Contact information: name, email address, phone number when you book a free session or contact us.

• Coaching & service-related information: details about your professional background, presentation goals, workplace context, audio/video recordings (if applicable) so that we can tailor our services.

• Technical information: IP address, browser type, operating system, device identifiers, pages you visit on the Site, time & date of visits (for analytics).

• Cookies and similar technologies to enhance your experience on the Site.

2. How We Use Your Information

We will use your personal information to:

• Provide you with our coaching services, including booking sessions, delivering material, follow-ups.

• Respond to your inquiries and communicate with you about our services, updates, offers.

• Improve the Site and our services by analysing how users engage, and to personalise your experience.

• Comply with legal obligations, protect our rights, enforce our terms.

3. Disclosure of Your Information

We may share your personal information:

• With third-party service providers who perform functions on our behalf (e.g., payment processors, virtual meeting platforms) under confidentiality obligations.

• When required by law or to protect our rights, property, or safety, or the safety of our users.

• With your consent or at your direction.

4. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to improve functionality, personalise content, and gather analytics. You can set your browser to refuse cookies, but note that some features of the Site may not work properly if you do so.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect the personal information we hold from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Retention of Personal Data

We will retain your personal information as long as necessary to fulfil the purposes described in this policy (e.g., to deliver our services) and in accordance with applicable law. When we no longer need it, we will securely delete or anonymize the data.

7. Your Rights

Depending on your location, you may have rights such as:

• Accessing the personal information we hold about you.

• Requesting correction or deletion of your personal information.

• Objecting to or restricting certain processing of your personal information.

• Withdrawing consent where we rely on it.
  If you wish to exercise any of these rights, please contact us at the contact details below.

8. International Transfers

Our operations are based in the United States (Los Angeles, California) and we may transfer your personal information to countries outside your location for processing. Where required, we will ensure appropriate safeguards are in place.

9. Children’s Privacy

Our services are intended for professionals and adults. We do not knowingly collect personal information from children under 16 (or such other age as applicable in your jurisdiction). If you believe we have collected personal information of a child, please contact us to have it removed.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: info@truststagecoaching.com
Phone: +1 (818) 669-6461
Address: Los Angeles, California, USA.